Refund policy
You may request a return within 7 days of receiving the product if it is for personal reasons.
To be eligible for a return, your item must be in the same condition as when you received it—unused, unworn, and in its original packaging. You will also need to provide the receipt or proof of purchase.
If you wish to request a return, please contact us [here]. Once your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
If you have any questions about returns, feel free to contact us [here].
Damages and Issues
Upon receiving your order, please inspect it immediately. If the item is defective or damaged, or if you received the wrong item, contact us right away. We will provide information on how to resolve each issue.
Exceptions / Non-returnable Items
Custom products (such as personalized or special order items) cannot be returned. Please contact us if you have any questions or concerns about specific products.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We do not offer exchanges.
Refunds
Once we have received and inspected your return, we will notify you whether the refund has been approved. If approved, your refund will be processed automatically via your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.
For returns due to customer preference or refused deliveries, the actual shipping costs incurred will be deducted from the refund amount.